Careers

Identify and target potential clients in the printing, office supply, and commercial sectors.

Promote and sell a wide range of printers (e.g., inkjet, laser, large-format), printing consumables, and services.

Understand customer needs and provide tailored printing solutions.

Prepare and deliver effective sales presentations and product demonstrations.

Develop and maintain long-term relationships with clients to ensure repeat business.

Monitor market trends and competitor activities to adjust sales strategies.

Meet or exceed sales targets and KPIs set by the company.

Maintain accurate records of client interactions and sales using CRM tools.

Provide post-sale support and ensure client satisfaction.

Attend industry trade shows, exhibitions, and networking events.

Proven experience in B2B sales, preferably in the printing or office equipment industry.

Strong knowledge of printers, copiers, or managed print services is an advantage.

Excellent communication, negotiation, and interpersonal skills.

Ability to understand technical specifications and explain them to customers.

Self-motivated, goal-oriented, and capable of working independently.

Valid driver’s license and willingness to travel for client meetings.

Install and configure printers, multifunction devices (MFDs), copiers, and related peripherals.

Diagnose and repair hardware and software issues related to printers and print servers.

Perform routine maintenance and preventive servicing to ensure optimal equipment performance.

Respond to service calls in a timely manner, providing efficient on-site or remote technical support.

Maintain inventory of parts, tools, and service records.

Train clients on proper usage, maintenance, and troubleshooting techniques.

Collaborate with the sales and support teams for smooth post-installation service.

Keep up-to-date with the latest printer models, firmware updates, and troubleshooting methods.

Ensure compliance with company service standards and safety protocols.

Proven experience as a printer technician or similar technical role.

Strong knowledge of various printer brands and technologies (e.g., HP, Canon, Epson, Ricoh, Brother).

Familiarity with both inkjet and laser printer mechanisms.

Basic understanding of network printers and configuration in Windows/Mac environments.

Ability to read and interpret service manuals, schematics, and diagrams.

Strong problem-solving skills and attention to detail.

Good communication and customer service skills.

Physical ability to lift and carry equipment and perform hands-on repairs.

Safely operate company vehicles to deliver and pick up printers, printing supplies, and other materials.

Assist with the loading and unloading of equipment, ensuring items are handled with care.

Ensure proper documentation for deliveries (delivery receipts, client acknowledgments, etc.).

Maintain cleanliness and proper condition of the assigned vehicle.

Perform routine vehicle checks and report maintenance issues promptly.

Follow assigned routes and schedules while complying with traffic laws and company policies.

Provide assistance to the technical/service team when needed on-site.

Maintain good communication with the dispatcher, logistics team, and clients.

Represent the company in a professional and courteous manner during client interactions.

Valid driver’s license (professional or appropriate restriction depending on vehicle type).

Proven driving experience, preferably in delivery or logistics.

Good driving record with no history of major traffic violations.

Basic knowledge of vehicle maintenance and troubleshooting.

Physically fit and capable of lifting heavy items (printers, toner boxes, etc.).

Punctual, trustworthy, and customer-service oriented.

Willingness to work flexible hours and travel to various locations as needed.